Terms of Service

Effective Date: January 2, 2024

1. Introduction

Welcome to Simplemed. By accessing or using our website, mobile application (MyDoctor), or any of our services, you agree to be bound by these Terms of Service and our Privacy Policy.

These terms govern your use of our platform and the content, features, and functionality offered on or through our services. If you do not agree with any part of these terms, please do not use our services.

2. Acceptance of Terms

By using our services, you signify your agreement to these Terms of Service. If you do not agree to these terms, please refrain from using our services.

3. User Accounts

To access certain features of our services, you may be required to create an account. You agree to provide accurate and complete information when creating your account and to keep your account information up-to-date.

You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account. We are not responsible for any unauthorized access to your account.

4. User Conduct

You agree to use our services only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the services. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our services.

5. Privacy

Your use of our services is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

6. Modifications to Services

We reserve the right to modify or discontinue, temporarily or permanently, our services (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any modification, suspension, or discontinuance of our services.

7. Third-Party Services

Our services may include links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods, or services available on or through any such websites or services.

8. Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, and hereby disclaim and negate all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, we do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on our website or otherwise relating to such materials or on any sites linked to this site.

9. Limitation of Liability

In no event shall we be liable for any indirect, special, incidental, or consequential damages arising out of or in connection with your use of our services.

Our total liability to you for any claims shall not exceed the amount you have paid us, if any, in the last 12 months.

10. Indemnification

You agree to indemnify, defend, and hold harmless Simplemed, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with your access to or use of our services, or your violation of these Terms of Service.

11. Changes to Terms

We may revise these Terms of Service from time to time in our sole discretion. When we make changes, we will update the "Effective Date" at the top of these Terms of Service. It is your responsibility to review these Terms of Service periodically. Your continued use of our services following the posting of revised Terms of Service means that you accept and agree to the changes.

12. Dispute Resolution

Any disputes arising out of or in connection with these terms shall be resolved exclusively through binding arbitration in accordance with the rules of the American Arbitration Association. The place of arbitration shall be the jurisdiction in which Simplemed is headquartered, and the language of the arbitration shall be English.

13. Entire Agreement

These Terms of Service constitute the entire agreement between you and Simplemed regarding the use of our services and supersede any prior agreements between you and us relating to your use of our services.

14. Waiver and Severability

Our failure to enforce any right or provision of these Terms of Service will not be considered a waiver of those rights. If any provision of these Terms of Service is held to be invalid or unenforceable by a court, the remaining provisions of these Terms of Service will remain in effect.

15. Governing Law

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Simplemed is headquartered, without giving effect to any principles of conflicts of law.

Any disputes arising out of or in connection with these terms shall be resolved exclusively in the courts located in the jurisdiction in which Simplemed is headquartered.

16. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Email: support@simplemed.io